Damian M.
Mid-Level E-commerce Operations Coordinator
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Damian M. is an accomplished e-commerce operations professional with extensive experience in logistics, fulfillment, and team leadership. From July 2022 to March 2026, he excelled as an E-commerce Operations Coordinator at Carlos Andretich S.A., where he led a team of eight to streamline operational processes including invoicing, order picking, customer service, and after-sales support. He successfully implemented a proprietary warehouse in Buenos Aires, managing layout design, process definition, and staff selection. Damian also managed replenishment for MercadoLibre FULL warehouses and coordinated third-party fulfillment services with Fulland. His strong analytical skills were demonstrated in the development of reports using Looker Studio and Excel, and the creation of logistics dashboards and apps to optimize workflows. Prior to this, as an E-commerce Logistics Analyst at Megatone from July 2020 to July 2022, he oversaw shipping operations and coordinated last-mile delivery. His educational background includes a Higher Technical Degree in Logistics and ongoing pursuit of a Bachelor's in Logistics, supplemented by various relevant courses.
Experience
E-commerce Operations Coordinator
Carlos Andretich s.a. · 2022 — 2026Oversaw a team of 8 staff members, managing various e-commerce operational processes such as invoicing, order picking and dispatch, customer service, after-sales support, and conflict resolution. Established a proprietary warehouse in Buenos Aires by designing the layout, defining processes, and selecting staff. Handled replenishment for MercadoLibre FULL warehouses and internal headquarters. Coordinated operations for Fulland, which involved third-party fulfillment services. Created reports utilizing Looker Studio and Excel, while also redesigning picking and order preparation processes. Developed logistics dashboards and applications aimed at optimizing workflows.E-commerce Logistics Analyst
Megatone · 2020 — 2022Oversaw shipment operations and monitored delivery performance metrics, ensuring adherence to delivery promises and service levels. Coordinated dispatch operations with branches and the Logistics Operations Center, while managing last-mile delivery coordination with carriers and transport providers. Addressed operational issues within dispatch and logistics processes, also controlling invoicing from logistics suppliers. Acted as a liaison between the commercial and logistics teams, creating reports using Excel and Qlik Sense.Sales Advisor – Megatone Express
Megatone · 2019 — 2020Provided commercial advisory services, acquiring and developing new sales agents through on-site visits. Managed relationships with agents across Santa Fe, Entre Ríos, Santiago del Estero, Chaco, and northern Buenos Aires.
Skills & Expertise
Education
- Bachelor’s Degree in LogisticsUTN F.R. Villa María · 2024 — Present
- Higher Technical Degree in LogisticsISP “J.V. González” · 2021 — 2023
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