Dan G.

Dan G. is a versatile Customer Care Representative with an extensive background in high-volume customer service environments across diverse industries such as risk management, property management, networking, online retail, telecommunications, and floral services. His tenure at companies like Reed Elsevier and Emapta emphasized his ability to handle risk evaluation and provide technical support, whether evaluating insurance applications or updating software systems. With experience at CSS Corp. and Diversify, he has honed his skills in resolving customer complaints and providing exceptional support, utilizing tools like Salesforce CRM. At 247.ai Philippines and ALORICA, Dan demonstrated expertise in collections support and led training sessions as a Subject Matter Expert, ensuring teams adhered to best practices. Starting his career as a Guest Service Agent at Days Hotel Iloilo, Dan has consistently delivered industry-leading support by employing skills in inbound call handling, claims monitoring, and payment processing. He is based in Makati City and holds academic qualifications from the University of San Agustin in Information Technology and Culinary Arts.