Danica M.
Senior Virtual and Administrative Assistant
Actively lookingNew to PlatformAbout
Danica L. is an experienced Virtual & Administrative Assistant with a background supporting entrepreneurs, municipal departments, and engineering teams. From 2016 to 2025 at PM Kennedy Land Surveyor, she managed complex calendar scheduling, handled email correspondence, and facilitated both inbound and outbound lead generation to enhance client engagement in the land surveying and property development sector. Danica efficiently processed client onboarding and order requests, prepared essential documents, and provided non-voice customer service via chat, email, and CRM systems. Her earlier roles in the Municipality of Alaminos, Laguna included engineering and HR support, where she was responsible for data entry, document preparation, and managing Adobe Acrobat fillable forms. With proficient use of Microsoft Office Suite and Google Workspace, Danica has contributed to workflow optimization and maintained organized digital filing systems for project and office administration.
Experience
Virtual Assistant / Administration Officer
PMK · 2016 — 2025Managed calendars for survey scheduling and report timelines to ensure timely completion and accuracy. Handled email correspondence, including organizing the inbox and maintaining professional communication with clients and stakeholders. Facilitated lead generation by managing both inbound and outbound leads for increased client engagement. Delivered non-voice customer service through chat, email, and CRM platforms. Prepared and composed business documents and emails for the subdivision team to support project workflows. Processed and facilitated the onboarding of new order requests from builder clients, ensuring all requirements were fulfilled. Carried out various ad hoc administrative tasks to assist cross-functional team members.Engineering Assistant
Municipality of Alaminos, Laguna - Engineering · 2014 — 2016Prepared and processed Occupancy Permits in compliance with local building codes and regulations. Drafted Travel Orders along with supporting documentation for engineering personnel on project site visits. Coordinated procurement of materials and assisted in vendor communication and order tracking. Organized project files, including building permits, for audit readiness. Conducted accurate data entry and documentation management for project tracking. Managed social media accounts to enhance departmental announcements and project visibility.Administrative Assistant
Municipality of Alaminos, Laguna - HR · 2012 — 2014Provided daily administrative support, including mail handling, document scanning, faxing, and copying. Maintained organized digital and physical filing systems for efficient data management. Managed incoming correspondence and routed it to appropriate departments. Performed precise data entry and document processing tasks. Coordinated calendars and scheduled meetings, appointments, and reminders. Assisted with administrative issue resolution to support smooth office operations. Addressed customer inquiries via phone and directed calls as necessary. Organized office records and documentation systems. Prepared and edited business documents, including reports and memos. Arranged travel plans and meeting logistics for managers and executives while monitoring office supply inventory.
Skills & Expertise
Education
- Bachelor's degree, Computer ScienceLaguna College, San Pablo City · 2008 — 2012
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