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Danicka J. — Mid-Level Loan Processing Officer from Philippines

Danicka J.

Mid-Level Loan Processing Officer

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Danicka Jeanin F. is an experienced financial services professional with a Bachelor of Science in Business Administration majoring in Financial and Investments Management from Miriam College. Starting as a Loan Processing Officer at Firstmac Operations Center, she developed expertise in loan discharge and construction loans, acting as subject matter expert and overseeing daily team tasks, performance reporting, and quality assurance in home loan servicing. Danicka's cross-trained experience includes collections management, arrears follow-up, and payment arrangement coordination. At Peasy, she worked as a Relationship Manager Assistant, managing home loans from application to settlement and facilitating communication with lenders and solicitors. In her current role as a Credit Officer at LMG / My Newbridge Home Loans, Danicka is responsible for client data management, document assessment, and ensuring compliance in loan applications, utilizing her proficiency with Microsoft Office and detailed process management in the mortgage and financial services industry.

Experience

  • Credit Officer

    LMG / MY NEWBRIDGE HOME LOANS · 2026 — Present
    Handled collection, storage, and data entry of client information; assessed documents and analyzed financial situations to provide loan recommendations; and ensured compliance with loan application and submission requirements.
  • Loan Processing Officer - SME

    FIRSTMAC OPERATIONS CENTER · 2022 — 2025
    Functioned as subject matter expert focusing on discharges loans and post-settlement areas, coordinated trainings, assisted in employee evaluations, and managed day-to-day team tasks such as attendance, work allocation, and service level agreements. Acted as main liaison with AU seniors counterparts and team leads for post settlements, addressed agent concerns, processed client requests, and handled both inbound and outbound client calls. Provided additional support in collections tasks, including managing arrears, sending payment reminders, arranging payments, and analyzing account statuses using email and outbound calls.
  • Relationship Manager Assistant

    PEASY · 2025 — 2025
    Managed home loan accounts from application submission through settlement, coordinated with lenders, solicitors/conveyancers, and clients via email and phone, and liaised with lenders to resolve application issues and obtain approvals.
  • Loan Precessing Officer

    FIRSTMAC OPERATIONS CENTER · 2019 — 2022
    Assisted clients throughout the loan discharge process, including calculating payout figures and arranging property valuations for construction loan claims. Supported loan variation processing, and managed inbound calls.
  • Loan Processing Officer - SME

    FIRSTMAC OPERATIONS CENTER · 2022 — 2022
    Served as subject matter expert for construction loans while facilitating trainings and employee evaluations. Participated in job processing and responded to inbound calls.

Skills & Expertise

Education

  • Bachelor of Science in Business Administration major in Financial and Investments Management
    Miriam College · 2015 — 2019

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