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Daniel N. — Mid-Level IT Technical Support Specialist from Philippines

Daniel N.

Mid-Level IT Technical Support Specialist

Philippines 3-6 years
Open to offersNew to Platform
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About

Daniel N. is an accomplished IT professional with a Bachelor of Science in Information Technology from the University of Pangasinan–PHINMA Education Network. With hands-on experience as an IT Service Desk staff at Weserv Systems International, Inc., a Technical Support Representative at TPG, and a Junior Software Developer at Chase Technologies Corporation, Daniel N. has operated within the information technology and technical support industries. His technical proficiency includes advanced skills in Microsoft Excel, Microsoft PowerPoint, and HTML5 Coding with CSS, complemented by practical experience in PHP, JavaScript, and hardware/software installation. Daniel N. has further enriched his expertise through participation in seminars on robotics, AI, Android, Arduino, and DevOps, demonstrating engagement with emerging technologies relevant to IT service and software development environments.

Experience

  • IT Service Desk

    Weserv Systems International, Inc. · 2023 — Present
    Supported IT service desk functions, addressing user inquiries and providing assistance with technical issues.

  • Technical Support Representative

    TPG · 2019 — 2023
    Handled technical support concerns, responding to customer requests and troubleshooting reported problems.

  • Juinor Software Developer

    Chase Technologies Corporation · 2019 — 2019
    Contributed to software development tasks, applying programming knowledge within project requirements.

  • Trainee

    RNR Digital Consultancy (OJT) · 2018 — 2018
    Participated in on-the-job training, gaining practical experience in assigned IT and digital consultancy activities.

  • National Service Training Program (NSTP)

    University of Pangasinan – Phinma Education Network · 2014 — 2015
    Engaged in national service program requirements as part of university training, completing designated activities.

Skills & Expertise

Javascript DeveloperIT and NetworkingWeb DeveloperProduct DesignerTech Support

Education

  • Bachelor of Science in Information Technology
    University of Pangasinan – PHINMA Education Network

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