Daniel D.
Junior IT Support Specialist
Open to offersNew to PlatformAbout
Daniel G. is an experienced IT Support/Administrative Aide IV with a demonstrated background in the higher education and hospitality industries. At Iloilo Science and Technology University from 2021 to 2025, he provided technical assistance to faculty and staff, handling IT troubleshooting, printer setup, network issues, software installation, and system updates. His responsibilities also included file backup, digital record management using Excel and Google Drive, drafting official communications, and supporting human resource coordination. During his internship at Grand Xing Imperial Hotel in 2024, Daniel maintained the hotel's network infrastructure, addressed hardware and software problems, and assisted with network administration and data security compliance. His work immersion at the National Bureau of Investigation further developed his skills in biometric data input and daily operations support. Daniel is skilled in IT support, logistics coordination, and digital systems management within academic and hospitality settings.
Experience
IT Support/Administrative Aide IV
Iloilo Science and Technology University · 2021 — 2025Provided IT support to faculty and staff by handling printer setup, network troubleshooting, software installation, and account access. Assisted with daily administrative tasks, including filing, document preparation, and HR coordination. Drafted official communications such as DTR corrections, memos, and letters. Supported system updates, file backups, and managed digital records using Excel, file conversion, and Google Drive. Coordinated logistics for exams, class schedules, and university events, and delivered on-site technical and travel support during meetings and faculty activities.Student Internship/OJT
Grand Xing Imperial Hotel · 2024 — 2024Maintained hotel network infrastructure, ensuring uninterrupted services. Addressed network issues and conducted routine maintenance, including diagnosing and repairing hardware and software problems. Assisted with network upgrades, supported data security compliance, and worked closely with senior IT staff to improve system efficiency.Work Immersion
National Bureau of Investigation · 2020 — 2020Handled biometric data input and processed clearance applications. Operated biometric systems for fingerprint and photo capture, performed stamping operations to authenticate clearances, and supported daily operations to maintain data accuracy and compliance. Assisted with security by managing applicant flow and enforcing protocols.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyWest Visayas State University - Main Campus ( College of Law)
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