Daniela T.

Daniela T., based in San Agustin East, Agoo, La Union, is an experienced professional with a solid background in customer service and management within the telecommunications and food service industries. As a Customer Service Representative at Foundever, focusing on Virgin Media Retention, Daniela excelled in communication by effectively assisting customers with inquiries and contract renewals. Her role required her to adhere to company procedures and deliver excellent service to retain customers. Previously, she served as a Shift Manager at McDonald's Philippines, where she was responsible for overseeing restaurant operations, ensuring customer satisfaction, and maintaining safety and efficiency during her shifts. Daniela has demonstrated exceptional skill in teamwork and leadership by supervising team members, managing customer complaints, and maintaining food quality standards. She is a graduate of Don Mariano Marcos Memorial State University, holding a Bachelor's degree in Physical Education Secondary Education.