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daniela O. — Senior Process Transformation Specialist from Argentina

daniela O.

Senior Process Transformation Specialist

Argentina Less than 1 year
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About

Daniela O. is a seasoned Senior Specialist in Process Transformation, Reporting, and Business Solutions with over 19 years of experience successfully leading transformation initiatives at Telefónica Móviles Argentina. Her expertise encompasses process optimization, business requirement gathering, and coordination with multidisciplinary and regional teams across Latin America, including Argentina, Chile, Colombia, Mexico, and Venezuela. Daniela is adept at designing and implementing data quality controls and executive reports, leveraging tools such as Power BI, Power Automate, and Automation Anywhere to enhance operational efficiency and data-driven decision-making. She is recognized for driving automation initiatives that significantly reduce manual tasks and improve information quality. Daniela holds a degree in Business Administration from Universidad Nacional de La Matanza and a postgraduate degree in Telecommunications Law. Her skills in the deployment of generative AI solutions and analytical tools establish her as a key internal reference for technological innovation within complex corporate environments.

Experience

  • Senior Specialist in Process Transformation, Reporting and Information Governance

    Telefónica Móviles Argentina · 2010 — Present
    Analyzed and optimized business processes through digital transformation and continuous improvement initiatives. Gathered functional requirements while coordinating with internal departments and regional teams. Designed and implemented controls to ensure data integrity, quality, and traceability. Developed and validated executive and operational reports for external entities, audits, and senior management. Created dashboards and analytical solutions using Power BI to enhance monitoring of indicators and support decision-making. Led automation initiatives utilizing Power Automate, Automation Anywhere, and n8n to decrease manual tasks and boost operational efficiency. Participated in digital transformation projects, collaborating with multidisciplinary teams and stakeholders from various Latin American countries. Implemented solutions leveraging Generative Artificial Intelligence to improve processes and information analysis.

Skills & Expertise

Education

  • Postgraduate Degree in Telecommunications Law
    Universidad Nacional de La Matanza · 2020 — Present
  • Bachelor's Degree in Business Administration
    Universidad Nacional de La Matanza