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Daniela D. — Mid-Level Manager Banking from Brazil

Daniela D.

Mid-Level Manager Banking

Brazil 6+ years
Open to offersNew to Platform
Languages
SpanishPortugueseEnglish
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About

Daniela P. serves as a Manager within the banking sector for NTT DATA in São Paulo, Brazil. She spearheads projects for Itaú, covering insurance, real estate credit, wholesale, assets, consortium, vehicles, and payroll loans. With a budget management role of approximately 30 million annually, she leads a team comprising four leaders and 140 professionals. Her work centers on modernizing banking solutions, including initiatives like PIX and BRGAAP. Daniela's comprehensive understanding of banking product lifecycles is fostered through strategic planning and mentorship. Her career path has evolved from a bilingual executive assistant to roles like project leader, where she focused on enhancing B2B channels and streamlining customer experiences. Additionally, her tenure at Deloitte as a supply chain consultant honed her skills in operational efficiency and regulatory process analysis. Fluent in Portuguese, English, and Spanish, Daniela actively supports gender diversity initiatives within her workplace.

Experience

  • Manager - Banking

    NTT DATA Europe & Latam · 2023 — Present
    Overseeing various banking communities for the client Itaú, including Insurance, Real Estate Credit, Wholesale, Assets, Consortium, Vehicles, and Payroll Loans. Managing a budget supported by 4 leaders and 140 professionals.
  • Project Leader Banking

    NTT DATA Europe & Latam · 2021 — 2023
    Driving projects to completion while ensuring alignment with project objectives. Coordinating cross-functional teams and adapting to project needs in a B2B context to enhance customer experience.
  • Team Leader

    NTT DATA Europe & Latam · 2017 — 2021
    Managing customer support for Itaú in the financial sector, including access control and conflict management. Responsible for daily reporting, proposal drafting, competitive bids, billing analysis, and facilities management. Involved in financial governance and analysis along with stakeholder presentations.
  • Bilingual Executive Assistant

    NTT DATA Europe & Latam · 2016 — 2017
    Providing administrative support in a bilingual environment.
  • Relationship Manager (Services) II

    WCS - Wireless Comm Solutions · 2015 — 2016
    Analyzing critical performance indicators and managing incidents while complying with SLAs. Developing action plans for service improvement and enhancing customer loyalty through quality solutions for key clients.
  • Supply Chain Consultant

    Deloitte · 2011 — 2015
    Mapping operational efficiency for the Goiás government by analyzing current states and designing future states. Evaluating regulatory, financial, and technological processes for a distributed generation system in the TELECOM sector.
  • Secretary

    RTI Gestão de Ativos · 2007 — 2011
    Providing presidential advisory services and managing accounts payable and receivable. Handling invoicing, tax documentation, client reception, and scheduling while coordinating offices and meetings.

Skills & Expertise

Education

  • Postgraduate Lato Sensu in New Technologies, Digital Transformation and Agility
    FIA Business School · 2022 — 2023
  • Bilingual Executive Secretariat
    Faculdade Sumare · 2005 — 2007

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