Daniela A.
Actively lookingNew to PlatformAbout
Daniela A. is a dedicated professional with a strong focus on the customer service industry, having gained valuable experience as a Bilingual Customer Service and Sales Agent at The Office Gurus for Stanley Steemer, and as a Bilingual Customer Service Agent at Concentrix for Gap. Her role involved extensive client engagement and sales, highlighting her proficiency in customer service and sales. Daniela also served as a translator and interpreter for Artemisa Holístico, facilitating communication between staff and clientele, which underscores her skills in translation and interpretation. She has shown commitment and a willingness to serve as a pre-hospital care volunteer with Comandos de Salvamento de El Salvador. Educated at Escuela Panamericana, Daniela is fluent in Spanish and possesses advanced English skills. Her technical proficiencies include Microsoft Office applications and Google Docs, supporting her adaptability in dynamic environments. Daniela is open to travel and relocation, which broadens her potential contribution across various sectors.
Why hire me
As a bilingual professional (English/Spanish) with hands-on experience in high-volume customer service, sales, and translation, I bring a proven track record of clear communication and customer satisfaction. Working with brands like Concentrix (Gap) and The Office Gurus (Stanley Steemer), I’ve developed strong conflict-resolution skills, adaptability, and an ability to drive results in fast-paced environments. My background also includes real-time translation and emergency response volunteer work, which have built my resilience, focus, and empathy under pressure. Proficient in MS Office and Google Workspace, I am an reliable, detail-oriented team player ready to deliver top-tier support and value from day one.
Experience
Call Center Agent
The Office Gurus · 2026 — 2026Performed duties as a Bilingual Customer Service and Sales Agent.Call Center Agent
Concentrix · 2025 — 2025Worked as a Bilingual Customer Service Agent.Translator/Interpreter
Artemisa Holístico · 2024 — 2025Translated and interpreted communications between staff and clients.Volunteer
Comandos de Salvamento de El Salvador · 2023 — 2024Provided pre-hospital care as a volunteer.
Skills & Expertise
Education
- High School DiplomaEscuela Panamericana · 2023 — 2025
- Basic Secondary EducationCentro Educativo Denver · 2022 — 2022
- Basic Primary EducationColegio Externado de San José · 2017 — 2021
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