Daniela H.

Daniela H. is an experienced Customer Care Specialist and Onboarding and Offboarding Specialist with a proven track record in the BPO industry and remote work environments. She holds a Bachelor's degree in HRM-CSS from JBLCF-B. Daniela has contributed to various sectors including the Medicare/health insurance industry and e-commerce. At MedAdvantage Advisors, she excelled as a BackOffice Assistant, handling tasks like data entry and client record management. Transitioning to PlanetArt, she offered remote customer support, managing order inquiries and process issues. With Transcom, Daniela supported customers in tech and e-commerce as a Technical Support Representative and a Customer Care Representative, showcasing her skills in order processing and query resolution. Her recent role at Exact Medicare Benefits Group involved managing onboarding processes, preparing documents, and ensuring compliance. Fluent in English and Filipino, Daniela combines her communication skills and meticulous attention to detail to deliver exceptional support.