Daniela G.

Daniela M. is an accomplished Event & Group Specialist based in Western Cape, South Africa, with proven expertise in the operational and commercial management of events, meetings, and group functions. Distinguished for her ability to deliver exceptional customer experiences and optimize operations, Daniela excels in building multicultural client relationships. Her extensive experience spans roles such as a Marketing Manager & PA at Queens Casino & Hotel, where she strategized marketing initiatives and organized large-scale events. As the owner of Mica Paarl, she grew the business pre-COVID, managing FOH operations and marketing campaigns. As a Tourist Guide, she designed itineraries and managed logistics for international clients. Key achievements include increasing group bookings by 20% year-on-year, enhancing customer satisfaction, and maintaining business continuity during the COVID-19 pandemic. Daniela's contributions to hospitality and event management were recognized when she was nominated Woman of the Year in the Border Kei Area.