Daniella M.

Daniella Marie M. is an experienced professional specialized in high-volume customer relationship management and persuasive communication across telecommunications, healthcare, transportation compliance, and nonprofit fundraising sectors. She has worked as a Customer Service Representative in the Cox Communication Retention Department, focusing on managing multiple simultaneous interactions, upselling, handling objections, and driving consistent sales while cultivating long-term loyalty. As a Driver Compliance Specialist at Avatar Fleet, she contributed to driver compliance processes, and at St. Jude Children’s Hospital, she served as a Data Entry Specialist, ensuring attention to detail and data accuracy. Her background in fundraising includes supporting donor engagement for Special Olympics. Daniella is certified at the C1 Advanced English level by EF SET and excels in multitasking and adapting to online platforms to maintain seamless client support.