Danijela M.

Danijela M. is an experienced professional in customer care and technical support, with a diverse background spanning sectors such as healthcare, logistics, and technology. She currently serves as an English Teacher at Anacours while also performing duties as a Support Technician at SCC France, focusing on incident management on Cloud systems and transport logistics. In her previous role as a Back Office Manager at Korian, she handled external communication with healthcare executives across France and managed technical tickets using GLPI. Her stint as a Billing Agent at DHL honed her skills in ERP tools such as SAP, where she coordinated international billing and export logistics. Danijela is bilingual in French and English, with additional skills in Serbo-Croat and German.