Post a Job Free
10 viewsTalent
Danilene S. — Junior Customer Service Specialist from Philippines

Danilene S.

Junior Customer Service Specialist

Philippines 1-2 years
Open to offersNew to Platform
Languages
TagalogEnglish
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Danilene O. has professional experience as a Contact Center Associate 1 at Realpage PH, where she assisted customers with billing inquiries, explained charges, and managed both inbound and outbound communication regarding rental accounts and property services in the real estate sector. Additionally, she worked as an Executive Virtual Assistant for CrewBloom, supporting start-up founders by handling calendar and schedule management, project coordination, and detailed document preparation. Danilene is recognized for her ability to maintain professionalism and clear communication in fast-paced environments, ensuring accurate delivery of customer and executive support across business and property-related domains.

Experience

  • Contact Center Associate 1

    Realpage PH · 2024 — 2026
    Provided assistance to customers regarding billing inquiries, which encompassed explaining charges and reviewing account specifics, as well as guiding clients through payment questions. Operated as a leasing agent and customer support representative, managing both inbound and outbound inquiries associated with rental accounts and property services. Maintained high standards of customer service while effectively juggling multiple responsibilities in a fast-paced setting, ensuring clear communication and a professional demeanor to achieve customer satisfaction.

  • Executive Virtual Assistant

    CrewBloom · 2022 — 2024
    Managed calendar and schedule by organizing meetings, appointments, and travel itineraries to maximize executive efficiency. Assisted with project coordination, including planning, tracking, and executing various business initiatives. Developed documents such as reports, presentations, and proposals, ensuring high attention to detail.

Skills & Expertise

Office and AdminDigital MarketingCustomer SupportProject CoordinationCustomer ServiceEmail SupportCalendar ManagementCustomer Service RepresentativeVirtual Event PlanningExecutive Assistant

Education

  • Bachelor of Science in Criminology- Undergradute
    University of Cebu · 2022 — 2026
  • Senior High School- With Honors
    Don Vicente Rama Memorial National High School · 2020 — 2022
  • Junior High School
    Don Vicente Rama Memorial National High School · 2016 — 2020
  • Junior High School
    Basak Community Elementary School · 2010 — 2016

Interested in this professional?

Sign in as an employer to save this profile or invite Danilene S. to a job.

Sign in as an employer