Daryl V.
Mid-Level BPO Financial Operations Specialist
Open to offersNew to PlatformPortfolios
About
Daryl V. is a seasoned Financial Operations Specialist with over six years of experience supporting global B2B clients in high-volume BPO operations, specifically at Alorica Telesales. He has demonstrated expertise managing business credit support, client onboarding, product activation, and dispute resolution while working with Dun & Bradstreet platforms. His role encompassed facilitating business credits inquiries, financial data verification, and concierge support for platform navigation, alongside investigating billing discrepancies and maintaining compliance with financial data and security protocols. Skilled in Salesforce (SFDC) case management, CRM platforms, data documentation, and Microsoft Office tools, Daryl V. holds a certificate in cybersecurity from Google (2024) and has been recognized for his accuracy and attention to detail in financial account management.
Experience
Financial Operations Specialist - CSR
Alorica Telesales · 2019 — PresentProvided support to global B2B clients utilizing Dun & Bradstreet platforms. Addressed inquiries related to business credits and verified financial data. Offered concierge assistance to facilitate client understanding of product usage and platform navigation. Oversaw client onboarding and product activation to ensure seamless setup. Conducted investigations into billing discrepancies, payment issues, and account disputes. Ensured adherence to financial data and security compliance protocols.
Skills & Expertise
Education
- Heavy Equipment Servicing NCIIMonark Foundation Inc. · 2015 — 2017
- Mechanical TechnologyMonark Foundation Inc. · 2014 — 2015
- Degree not specifiedUniversity of Rizal System
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