Daryn D.

Daryn D. is a detail-oriented Virtual Assistant with over 10 years of experience in customer service, quality assurance, and administrative support. Based in Lipa City, Philippines, Daryn has a proven track record of managing multiple priorities and delivering accurate, reliable results in fast-paced environments.

As a Customer Service Representative at Optum Global Solutions, Daryn expertly reviewed claims, assessed damages, and served as the primary point of contact for policyholders.

Previously at ResultsCX, Daryn assisted subscribers with account setups and managed customer engagements to reduce churn.

With a background as an Industrial Engineer at FF International Manufacturing Corporation, Daryn enhanced facility layouts and conducted time studies. Daryn's technical skills are bolstered by proficiency in Google Workspace, Slack, Zoom, Canva, and other productivity tools, underpinned by a Bachelor of Science in Industrial Engineering from the Technological Institute of the Philippines.

Daryn recently completed General Virtual Assistant training, where she gained practical knowledge and hands-on experience in essential VA tasks, including email and calendar management, data entry, internet research, lead generation, CRM management, file organization, document preparation, and basic project coordination. she also became familiar with tools such as Google Workspace, Microsoft Office, Canva, ChatGPT, and other productivity applications. This training strengthened my organizational, communication, and time management skills and prepared me to provide efficient administrative support in a remote work environment.