Dave Q.
Mid-Level Lead Generation Specialist
Open to offersNew to PlatformAbout
Dave Q. is an experienced Lead Generation Manager with a systems-oriented background in optimizing outbound strategy, CRM architecture, and workflow optimization for digital lead generation operations. During his tenure as a freelance Lead Generation Specialist and Lead Generation & Sales Team Trainer at Money In, Dave conducted market and audience research to identify profitable niches, built and improved LinkedIn and cold-email outreach systems, and developed CRM structures and data pipelines to enhance lead tracking and prospect organization. He has overseen high-volume appointment-setting teams, managed team training in research, outbound communication, and CRM best practices, and implemented organized tracking and standardized workflows utilizing tools like Google Sheets. With customer support experience at Teletech and certified by HubSpot in Inbound Sales and Marketing, Dave’s proficiency in lead nurturing, performance tracking, and client communication has supported business and sales operations in remote and team-based settings within the digital services sector.
Experience
Freelance Lead Generation Specialist
Money In — Lead Generation & Sales Team Trainer · 2024 — 2026Performed extensive market and audience analysis to identify lucrative niches and promising prospect clusters. Enhanced outreach systems for LinkedIn and cold-email by refining segmentation, messaging, and campaign logic. Developed CRM frameworks and data pipelines to improve lead tracking, organization of prospects, and operational clarity. Provided training and mentorship to junior specialists regarding research, targeting, CRM functions, and effective outreach practices. Offered ongoing coaching to team members on CRM maintenance, research diligence, and outbound communication strategies. Designed well-structured tracking systems in Google Sheets to assess activity, progress, and daily performance metrics of the team. Fostered better alignment within the team by creating standardized workflows, communication practices, and performance evaluations. Supervised a large appointment-setting team ensuring a consistent and dependable pipeline of qualified leads.Technical Support Representative
Teletech · 2021 — 2022Provided technical assistance across various channels, ensuring effective communication with clients and resolution of issues. Delivered clear and empathetic support to customers, facilitating prompt resolution of service-related inquiries. Enhanced operational processes by following established protocols, documentation guidelines, and escalation procedures.Customer Support Representative
null · 2019 — 2020Assisted customers via chat and email, maintaining a high level of professionalism and clarity. Ensured consistent compliance with quality standards, communication protocols, and internal procedures. Collaborated with team leads to boost efficiency and improve the overall customer experience across service workflows.
Skills & Expertise
Education
- Senior High School in Accountancy, Business & Management (ABM)Arcelo Memorial National High School · — — 2018
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