David D.

Created responsive, SEO-optimized websites for various sectors, improving mobile usability and overall user experience. Utilized platforms such as WordPress, Shopify, and Squarespace to provide tailored solutions that reflect brand identity. Integrated advanced e-commerce features aimed at increasing traffic and enhancing sales conversions. Developed engaging digital content, including web graphics, landing pages, and visuals for social media to attract target audiences. Worked closely with clients to define visual identities, ensuring branding consistency across all digital channels. Demonstrated proficiency in Adobe Photoshop, Illustrator, Canva, and Figma for high-quality graphic and web design. Managed website content with a focus on SEO strategies to improve search rankings and user engagement.

Handled the installation and configuration of server hardware and software, including the deployment of services like Active Directory, DHCP, DNS, IIS, NET Framework, ASP, WCF, and Messaging Queue. Acquired skills in server backup and maintenance, including Ubiquity installation and TFTP setup. Set up Local Area Networks (LANs), troubleshooting network issues, and deploying MS SQL installations. Familiar with remote desktop tools such as ScreenConnect, VNC, TeamViewer, or AnyDesk for desktop deployment. Supported the installation and configuration of POS systems, including pin pad setup and troubleshooting POS-related concerns. Knowledgeable in kiosk machine installation, configuration, and troubleshooting, including bill acceptor and card dispenser setup. Experienced in MAG swiper installation and Intercard software configuration. Provided customer assistance through phone support and remote desktop connections.

Utilized Visual Basic and Microsoft SQL to maintain and update the HR Man-Hour Monitoring System. Coordinated with various departments to design new APIs. Gained experience in system migrations to Office 365 and Windows 11. Implemented cybersecurity measures utilizing Fireeye Helix and Endpoint. Installed and configured LAN, WAN, and Wifi network systems. Employed remote desktop services for device control, monitoring, and maintenance. Managed IT requests through ticketing systems. Generated various reports related to IT assets, KPIs, material issues, and monthly special reports. Provided recommendations for upgrading computer systems, both hardware and software.

Monitored, maintained, and troubleshot MS Azure and SQL Server. Developed VB.Net programs, PHP web applications, and forms to streamline data collection processes. Designed management systems using C#. Edited and maintained web pages through HTML, CSS, and Javascript. Analyzed data for KPIs and generated statistical reports from cleansed data. Worked with databases like MongoDB, MS Access, and Excel for sub-systems. Created backend APIs using node.js and express.js. Managed VMware for software testing and operating systems. Edited and maintained access in the active directory. Prepared memorandums regarding IT policies and protocols. Generated various reports, including daily, monthly, annual, and special reports.

Set up and maintained an active directory for the organization. Implemented VMware for operating system and software testing, as well as product demonstrations. Utilized remote desktop services to control and maintain network-connected devices. Monitored and resolved internet connectivity issues, coordinating with service providers as needed. Conducted daily oversight of MS Exchange Server operations. Researched and planned new software and systems implementations. Led the development and ongoing maintenance of designated software and systems within the company. Managed processes related to release building, testing, documentation, and deployment.

Edited web pages using HTML, CSS, Javascript, and PHP. Applied data crawling and scraping techniques where necessary. Developed macros in MS Word VBA to automate tasks within documents. Engaged in photo editing utilizing various tools and software. Conducted data entry processes proficiently.