Dawn M.

Dawn H. is a highly organized and detail-oriented professional who has served as a Medical Records Coordinator and Legal Assistant for over five years, supporting personal injury and accident law firms. With a strong foundation in handling sensitive medical and legal documentation, she excels in managing case files and ensuring compliance with HIPAA standards for medical records retrieval. Dawn's expertise extends to EHR systems data entry and meticulous records management, where she has shown proficiency in summarizing and indexing medical records, aiding attorneys in case preparations. Her role involved communicating effectively with clients and coordinating with healthcare providers to facilitate timely records processing. Additionally, she has experience in a quality assurance role, enhancing service delivery and client satisfaction. Dawn holds a Bachelor of Science in Aircraft Maintenance Technology and has contributed to customer service in the hospitality industry, achieving high ratings in customer feedback surveys.