Debby R.

Debby D. R. is a seasoned professional with a strong background in customer support and technical assistance within the telecommunications industry. With experience at companies such as Teletech and Wipro, she has honed her expertise in handling technical support inquiries, particularly for Charter Communications and British Telecommunications. Her responsibilities included delivering service and support through automated phone systems, addressing and resolving technical hardware and software issues, and interacting with customers to manage their service concerns. Additionally, at Stream/eTelecare Global Solutions, Debby played a key role in customer retention for Vonage by maintaining detailed transaction records and ensuring customer issues were thoroughly resolved. Academic achievements include a Bachelor of Science in Accounting Management and Accountancy from Father Saturnino Urios University, where she received academic awards. Her professional skills are further enhanced by training in Chinese-Mandarin and Spanish languages, equipping her with valuable communication capabilities.