Debdisha B.

Deb D. is a skilled Network Analyst at HCL Technologies with a proven record of maintaining and monitoring enterprise network infrastructure to ensure 24/7 uptime and performance across global data centers. She adeptly responds to network incidents, performs root cause analysis, and applies corrective actions to minimize downtime. Her expertise extends to using tools like ETMS and ServiceNow for real-time monitoring and traffic analysis, as well as escalating critical issues to higher-level teams to ensure timely resolution. Deb has also pursued certifications in ITIL V4 and Microsoft Azure, enhancing her technical proficiency. With a background in Electronics and Communication Engineering, she holds a bachelor's degree from Academ of Technology and a diploma from Women’s Polytechnic College Chandannagar. Her technical skills include Routing and Switching, OSI and TCP/IP Models, and Network Monitoring and Troubleshooting, making her a valuable asset in the IT industry.