deesha P.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Deesha P. is a Sales Executive at SBI Card in Vadodara, where she excels in promoting and selling SBI Card products, both to new and existing customers. Her role involves conducting detailed product presentations and consultations, educating clients on product benefits and services, and maintaining robust client relationships. Previously, Deesha worked as a Customer Support Executive at Concentrix, Vadodara, from August 2025 to December 2025, where she successfully managed customer queries through various communication channels, consistently ensuring customer satisfaction. Additionally, she served as a Customer Executive in Aditya Birla Insurance Health, emphasizing on efficient issue resolution and collaboration with internal teams to improve service quality. Deesha holds a Bachelor of Commerce degree from Maharaja Sayajirao University, Vadodara, signifying her academic prowess and foundational knowledge in commerce and business. Her strong communication, problem-solving, and teamwork skills are pivotal in her professional journey.
Experience
Customer Support Executive
Concentrix · 2025 — 2025Managed customer queries and resolved issues via calls, emails, and chat during tenure at Aditya Birla Insurance Health as a Customer Executive. Ensured customer satisfaction by providing timely and accurate responses. Worked together with internal teams to enhance customer experience and service quality while demonstrating strong communication and problem-solving skills in a fast-paced environment.Sales Executive
SBI CARDPromoted and sold SBI Card products to both new and existing customers. Transitioned responsibilities from the ABHI department to the SBI Cards division, focusing on sales and product promotion. Delivered product presentations and consultations to inform customers about benefits and services. Maintained strong client relationships to ensure customer satisfaction. Collaborated effectively with the marketing team on promotional strategies and campaigns.
Skills & Expertise
Education
- High SchoolGujarat Secondary and Higher Secondary Education Board · — — 2021
- High SchoolLittle Flower School · — — 2019
- Bachelor of Commerce (B.Com)Maharaja Sayajirao University
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