Deigne Y.

Deigne Y., based in Iloilo City, Philippines, is a dedicated customer service professional with over a year of comprehensive experience in the BPO industry, specifically supporting telecommunications and healthcare sectors. In roles at Wipro Cebu and Qualfon Cebu, Deigne excelled in managing customer inquiries, resolving issues, and maintaining documentation with precision. Leveraging a strong background from nursing education and practical experience, Deigne is adept in healthcare support and insurance inquiries, showcasing proficiency in tools like Microsoft Office, Google Workspace, Zoom, and Canva. Strong skills in customer support, administrative tasks, email management, and problem-solving underpin Deigne's capability as both a General Virtual Assistant and a Medical Virtual Assistant. This foundation is further enriched by clinical rotations at esteemed hospitals, where Deigne supported patient care and communicated effectively with healthcare professionals, all while emphasizing attention to detail and multitasking.