Dekki W.

Dekki W., a dedicated Public Area Attendant at Shangri-La Hotel Surabaya since March 2023, has honed his expertise in maintaining cleanliness and ensuring comfort for guests. With a robust commitment to service excellence, he works to uphold the hotel's high standards of hygiene and presentation. Dekki holds an array of certifications vital for a Ship Steward or Housekeeping role, including Basic Safety Training (BST), Security Awareness Training, Crisis Management & Human Behaviour, and Crowd Management. His training, achieved across prominent Indonesian cities like Jakarta and Denpasar, empowers him with the skills necessary to manage various safety protocols and crowd handling, critical in both hotel and maritime settings. As an Indonesian national born in Sampang, East Java, Dekki continues to leverage his experiences and certifications to excel in public service roles.