Denice Z.

Denice Z. is experienced in the Australian mortgage industry, recognized for providing comprehensive end-to-end broker support and loan processing. With an emphasis on document verification and borrowing capacity assessment, she has mastered tasks such as LVR calculation, ordering valuations, and handling pricing requests and credit checks. Denice has consistently managed mortgage applications from submission to settlement while maintaining collaborative relationships with brokers, lenders, and clients. She played a significant role in customer service and sales at Epperformax Scape, managing over 200 inbound and outbound inquiries daily and achieving high sales targets. Her proficiency extends to using tools like ApplyOnline, Simpology, Mercury, and MyCRM to optimize mortgage processing. At Genpact LLC, she further honed her expertise in broker support by calculating loan pricing, comparing lender rates, and ensuring meticulous document verification to meet lender standards. Her attention to detail and strategic problem-solving skills make her a valuable asset in the field.