DENISE M.
Mid-Level Customer Service Specialist
Open to offersNew to PlatformAbout
Denise M. is a dynamic professional with extensive experience in customer interactions and service solutions. Her roles have spanned across various industries including healthcare technology, real estate, and content subscription platforms like OnlyFans. As a Virtual Assistant with OLIPI, she excelled in client outreach on platforms like Reddit and Instagram. Her time with Blossom Agency and Mariposa as an OnlyFans Chatter sharpened her skills in customer engagement and strategy planning to boost sales. At GREEN HEALTH DOCS, she worked as an Appointment Setter, managing telehealth consultations and utilizing systems like Salesforce CRM and Canva for administrative tasks. Her cold-calling experience at HBA Realty and Pruett Properties enhanced her ability to handle complex client needs in real estate. Denise's ability to deliver results is further evidenced by her experience in sales support at Caterlink and customer service roles at Concentrix and Convergys, where she honed her problem-solving and conflict resolution skills.
Experience
Onlyfans Chatter
Blossom Agency · 2021 — 2025Engaged with clients to provide GFE experience, fostering loyalty and interest. Monitored team progress and strategized to enhance sales performance through daily targets.Virtual Assistant - Reddit & Instagram Outreach
OLIPI · 2025 — 2025Delivered exceptional customer service and promptly addressed inquiries. Engaged potential leads on Instagram and initiated conversations tailored to target audiences.Appointment Setter
GREEN HEALTH DOCS · 2021 — 2025Handled patient inquiries, providing customer service and assistance throughout the medical evaluation process. Managed data entry and scheduled follow-up calls for team members.Onlyfans Chatter
Mariposa · 2022 — 2024Maintained client relationships through exceptional service while driving sales targets and engaging in social media activities.General Virtual Assistant - Part time
Chabad Concierge · 2021 — 2023Provided dedicated support as a virtual assistant, managed appointments, and addressed client needs promptly while maintaining efficient communication.Cold Caller
HBA Realty · 2021 — 2022Conducted outbound cold calls, applying provided scripts to engage prospects and manage follow-up communication effectively.Appointment Setter
Veriheal · 2020 — 2022Assisted patients with the application process and gathered necessary documentation for telemedicine consultations using Practice Fusion.Cold Caller
Pruett Properties LLC · 2021 — 2021Executed outbound cold calling to prospects while maintaining detailed records of outreach activities and managing follow-ups.Sales Support
Caterlink · 2021 — 2021Supported the sales team by addressing customer inquiries and managing sales tracking tools to enhance customer experiences.Chat Support Associate
Concentrix · 2017 — 2021Provided support to customers through chat and email, documenting inquiries and promoting company products and services.Customer Service Associate II with Sales
Convergys · 2013 — 2017Assisted customers with inquiries regarding products and services, processed orders, and resolved technical issues.Technical Support Associate
Transcom · 2012 — 2013Provided technical support focused on resolving customer issues efficiently while documenting knowledge for future reference.
Skills & Expertise
Education
- Bachelors of Science, Information SystemBago City College, Bago City, Negros Occidental · — — 2013
- Secondary EducationThe Sisters of Mary School, Philippines · — — 2008
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