Denise P.
Junior Business Development Assistant
Open to offersNew to PlatformAbout
Denise P. is a dedicated Business Administration graduate with over two years of experience in the business operations sector, specializing in customer service, administrative coordination, lead generation, and marketing activities. She has honed her skills with tools such as Google Docs, Google Sheets, and Canva, emphasizing efficiency in data entry and social media management. Her role as a Business Development Assistant at First Integrated Cable Tv Corporation involved developing marketing strategies, creating promotional materials, conducting lead generation, and coordinating market research to support business development. Previously, as a Customer Service Assistant & Marketing Representative, she managed inquiries, service requests, billing concerns, and administrative tasks to improve departmental efficiency. Denise holds a Bachelor of Science in Business Administration from Core Gateway College Inc. and is proficient in CRM tools like HubSpot and GoHighLevel, boosting customer acquisition efforts and enhancing brand visibility.
Experience
Business Development Assistant
First Integrated Cable Tv Corporation · 2023 — 2024Executed marketing campaigns and promotional initiatives to enhance customer acquisition across service areas. Utilized Canva for creating social media graphics and promotional materials, thereby increasing brand visibility. Conducted lead generation and customer outreach to identify prospective clients, maintaining accurate records for follow-up. Coordinated market research and customer surveys to gather feedback for service improvements and business development. Worked with cross-functional teams to monitor campaign performance and organize marketing assets.Customer Service Assistant & Marketing Representative
First Integrated Cable Tv Corporation · 2022 — 2023Delivered frontline customer support, addressing inquiries, service requests, billing issues, and complaints via phone and in-person. Ensured data integrity by maintaining accurate records of customer information and transactions. Handled service scheduling and dispatched orders to technical teams to enhance departmental communication. Carried out administrative duties, including data entry and report preparation, to support overall business operations. Assisted in the organization of marketing campaigns and community engagement to boost customer acquisition and brand awareness.
Skills & Expertise
Education
- Bachelor of Science in Business AdministrationCore Gateway College Inc. · — — 2022
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