Dennis M.
Junior Swahili Transcriptionist and AI Data Annotator
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About
Eddy R. is a highly skilled Swahili transcriptionist and AI data annotator, based in Nairobi, Kenya. He specializes in delivering precise transcriptions and performing linguistic quality assessments, integral for AI training pipelines. A graduate with a Bachelor of Arts in Journalism from the University of Nairobi, Eddy possesses a robust foundation in written communication and content quality control. Fluent in Swahili, English, and Italian, he offers a unique multilingual contribution to projects like those at CrowdGen. His professional journey includes roles as a freelance data annotator on Hive Microtask Platform, where he excelled in tasks such as data annotation and image labeling, achieving high accuracy rates and exceeding quality benchmarks. Eddy has also led a team as a Customer Service Supervisor at Kesls, enhancing his skills in communication and quality assurance. His adeptness in using platforms like Microsoft Word and Otter.ai further underscores his capabilities in the fast-paced, remote work environment.
Experience
Freelance Data Annotator & Transcriptionist
Hive Microtask Platform · 2023 — PresentExecuted Swahili and multilingual audio transcription with high accuracy while adhering to formatting guidelines for verbatim and clean-read outputs. Carried out data annotation duties that included image labeling, text classification, sentiment tagging, and preparing datasets for AI/ML model training. Sustained quality benchmarks that exceeded platform thresholds, positively influencing task approval rates in both annotation and transcription processes. Successfully managed independent work in deadline-driven, remote settings with little supervision.Customer Service Supervisor
Kesls · 2022 — 2023Oversaw a team of customer service representatives, performing regular performance calibration sessions and quality monitoring to uphold service standards. Evaluated communication outputs for accuracy and adherence to tone and guidelines, which directly relates to the quality assurance necessary in transcription and annotation tasks. Managed multi-channel client communication in Swahili and English to ensure clarity and cultural relevance.
Skills & Expertise
Education
- Bachelor of Arts in JournalismUniversity of Nairobi · — — 2024
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