Dera F.
Junior Recruitment Support Analyst
Open to offersNew to PlatformAbout
Dera F. is a committed Recruitment Support professional based in Port Harcourt, Nigeria, specializing in talent acquisition and candidate management bolstered by a robust background in sales and customer relationship management. With valuable experience as a Screening Executive at Ascenturi, she effectively identified and screened 150–200 candidates daily using CRM systems, scheduled interviews, and maintained comprehensive recruitment records. As a Qualifier and Sales Representative for Premier Producers Group, she managed over 100 daily calls and exceeded sales targets by leveraging her prowess in customer relationship building. Additionally, she trained teams in customer support, focusing on CRM usage and remote work proficiency. Dera holds a B.Sc. in Mathematics and Computer Science from the University of Port Harcourt and is proficient in tools such as Microsoft Office and Google Workspace. She is adept at communicating across multiple time zones and is ready to contribute to remote recruitment operations.
Experience
Screening Executive
Ascenturi · 2026 — 2026Identified and screened 150–200 potential candidates daily using candidate information and CRM systems. Communicated position details and evaluated candidate qualifications against hiring criteria. Scheduled interviews with hiring managers and coordinated communications with candidates. Maintained recruitment records and tracked candidate progress within CRM systems. Assisted in recruitment operations and additional hiring-related tasks.Qualifier / Sales Representative
Premier Producers Group · 2023 — 2025Managed over 100 inbound and outbound calls each day while informing prospects about products and services. Contributed to an average of 20 monthly sales, consistently exceeding targets. Established strong relationships with customers, leading to high conversion rates. Conducted needs analyses and recommended tailored insurance solutions while applying objection-handling techniques to enhance customer satisfaction.Customer Support Trainer
RemoteTrained professionals in customer support, communication, and CRM usage. Delivered structured training on email etiquette, phone handling, and support workflows. Mentored trainees on remote work readiness and professional best practices. Developed training materials, assessments, and performance evaluations.
Skills & Expertise
Education
- B.Sc. Mathematics and Computer ScienceUniversity of Port Harcourt · 2015 — Present
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