Destiny B.
Open to offersNew to PlatformAbout
Destiny B. is a Registered Nurse and Medical Virtual Assistant with a background in clinical administration and quality assurance within the healthcare industry. At ADG Healthcare, she reviewed medical records and documentation for accuracy and compliance, monitored service quality, and provided performance-based feedback to clinical staff. Her experience also includes workflow optimization, SOP implementation, and KPI tracking. As a Clinical Intake Coordinator, Destiny managed patient demographics in EHR/EMR systems, validated insurance, processed scheduling and referrals, and communicated with multidisciplinary healthcare teams. Her direct patient care roles at Medina General Hospital, St. Padre Pio Dialysis Center, and Adona Polymedic Center included administering treatments, delegating tasks to support personnel, and patient and family education. Destiny holds certifications in Basic Life Support and Advanced Life Support, and has a Bachelor of Science in Nursing from La Salle University.
Experience
Medical VA | Clinical Intake Coordinator
ADG Healthcare · 2024 — 2026Collected and entered patient demographic information into the EHR/EMR system. Handled patient medical records and verified insurance coverage prior to appointments. Responded to patient inquiries via inbound calls, email, SMS, and chat, and scheduled appointments for patients with clinicians. Processed referrals and collaborated with healthcare professionals across various services.Registered Nurse
Medina General Hospital, St. Padre Pio Dialysis Center, Adona Polymedic Center · 2023 — 2025Assessed, planned, implemented, and evaluated patient care in accordance with established protocols. Monitored patient conditions and administered medications and IVs according to physician orders while following safety and infection control standards. Delegated duties to LPNs, CNAs, and managed documentation of nursing care in the electronic health record. Worked alongside physicians and other healthcare professionals, providing education to patients and families about post-discharge care.Medical VA | Quality Assurance Analyst
ADG Healthcare · 2023 — 2024Reviewed medical records and reports to verify accuracy, completeness, and adherence to HIPAA regulations. Monitored service quality delivered by healthcare staff and provided feedback based on quality assurance findings. Identified and reported on performance metrics and opportunities for quality improvements while managing workflow optimization and operational reporting.
Skills & Expertise
Education
- Bachelor of Science in NursingLa Salle University
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