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Dezeree V. — Mid-Level Customer Service Supervisor from Philippines

Dezeree V.

Mid-Level Customer Service Supervisor

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Dezeree V. brings extensive experience across home health care, insurance, media, and market research industries. As a Scheduler at Caremo Home Health (2024-2025), she managed daily calendars, patient visits, and caregiver assignments, ensuring timely service and operational efficiency. At Operador UK, Dezeree moderated online communities from 2020 to 2025, facilitating safe, engaging user interactions and handling conflict resolution in real-time. Her role as an Insurance Sales Agent with Pru Life UK (2015-2019) involved promoting and selling life insurance, consistently meeting sales goals, and strengthening client relationships. Earlier, she supervised operations at Aries Insights & Media Solutions Inc., overseeing staff schedules and leading process improvements. As Team Leader at The Nielsen Philippines, she managed data collection teams and guaranteed survey accuracy. Dezeree is proficient in MS Office, team management, customer service, and communication.

Experience

  • Scheduler

    Caremo Home Health · 2024 — 2025
    Oversaw patient visit scheduling and coordinated caregiver assignments, managing daily calendars and maintaining precise records while addressing conflicts through communication with clients, families, and staff.

  • Chat Moderator

    Operador UK · 2020 — 2025
    Monitored online conversations to enforce community guidelines, facilitated user engagement, and provided immediate conflict resolution support to maintain a positive environment.

  • Department Supervisor

    Aries Insights & Media Solutions Inc. · 2012 — 2020
    Supervised day-to-day operations, managed staff schedules, led training sessions, conducted performance evaluations, and implemented process improvements to enhance team efficiency.

  • Insurance Sales Agent (Part-Time)

    Pru Life UK · 2015 — 2019
    Promoted and sold life insurance products to individual clients, developed client relationships through effective communication, and worked towards meeting sales goals.

  • Team Leader

    The Nielsen Philippines · 2004 — 2012
    Directed a research and data collection team, ensured survey and market data accuracy, and provided training and mentorship for new employees.

Skills & Expertise

Customer ServiceData Entry SpecialistSalesCommunity ManagerAppointment Setter

Education

  • Political Science (College Level)
    Republican College · 2002 — 2006

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