Dharma R.

Dharma R. is an accomplished Engineer with extensive experience in production and customer support within the automotive manufacturing industry. At Western Thomson (India) Ltd. in GummidiPoondi, Chennai, he managed day-to-day production activities for over nine years, focusing on monitoring KPIs such as OEE, ensuring compliance with standards like IATF 16949, and driving improvements in efficiency, quality, and safety. His responsibilities included process optimization, conducting Gemba Walks, implementing Poka-Yoke systems, executing root cause analysis (RCA), and handling SAP-based production accounting. In his subsequent role as Engineer Customer Support, Dharma R. addressed manufacturing defect complaints, maintained accurate records, and collaborated with quality assurance to implement corrective actions. He is also familiar with EMS 14001:2015, value stream mapping, and preparing detailed management reports to support continuous improvement initiatives in automotive production environments.