Dheerendra K.
Senior Academic Operations Manager
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Dheerendra K. is a results-driven Academic Coordinator with over 12 years of experience in educational institutions, prominently operating in areas such as academic program management, examination operations, and institutional compliance. As a certified Six Sigma White Belt and Yellow Belt professional, he has effectively applied process improvement methodologies to optimize academic workflows and significantly reduce operational inefficiencies. Dheerendra has a proven track record of supervising teams of up to 15 faculty members and coordinating academic calendars for more than 500 students, ensuring smooth school operations. His commitment to creating data-driven, quality-assured learning environments has been pivotal in enhancing both student and faculty performance. Across his career, he has held roles such as Senior Test Administrator, School In-charge, and Academic Manager, where he managed large-scale examination operations, improved student retention and engagement, and led process improvements. Dheerendra's robust experience with process improvement and quality assurance is complemented by his academic credentials, including a Master of Computer Applications.
Experience
Senior Test Administrator / Internal Quality Auditor
DEXIT Global Limited (Formerly NSEIT Limited) · 2024 — PresentOversee examination administration and compliance monitoring for national assessments, ensuring coverage for 5000+ candidates each cycle. Utilize the Six Sigma DMAIC framework to streamline workflows, reducing reporting turnaround time and eliminating bottlenecks. Manage and coordinate the deployment of over 20 staff members at examination centres while handling inventory control and operational planning. Train and evaluate operational staff to maintain adherence to standards and protocols.Test Administrator
NSEIT Limited · 2016 — 2024Managed examination operations across more than five assessment centres for over 1,000 candidates per cycle. Implemented lean process principles to enhance candidate registration and documentation, leading to a decrease in processing errors. Maintained secure examination environments, ensuring zero security breaches during an eight-year tenure. Coordinated with over 15 invigilators, vendors, and management to facilitate seamless operation and contributed to process upgrades.School In-charge
Oxford G.L.A. Public School, Mathura · 2014 — 2016Directed daily school operations for over 300 students, including academic calendar planning and staff coordination. Supervised a team of 12 teachers, providing feedback through regular class observations to enhance curriculum delivery. Employed root cause analysis to tackle attendance and discipline issues, ultimately improving retention. Enhanced parent engagement through increased participation in meetings and reviews, and initiated process improvements that optimized administrative workload.Academic Manager
Gupta Computers, Jaipur · 2012 — 2014Oversaw academic programs for more than 200 students, managing admissions, scheduling, and faculty coordination. Organized multiple training sessions and assessments each year, enhancing placement outcomes. Maintained documentation and reporting systems to align with university standards and liaised with university officials to ensure compliance.Centre Manager
GIMT, Goverdhan · 2009 — 2011Managed centre operations across academics and administration, including student admissions and counselling, while leading a team of eight staff members. Oversaw student services and academic calendar adherence, monitoring attendance and performance metrics. Drove enrollment growth through community outreach and relationship-building strategies.District Coordinator
Aprajita Corporates Pvt. Ltd., Jhalawar · 2008 — 2009Coordinated the implementation of Microsoft Project Shiksha across over 20 schools, providing educational training to more than 500 students and 50 teachers in the district. Managed stakeholder communication and programme monitoring while supporting infrastructure needs and reporting on educational initiatives.
Skills & Expertise
Education
- Master of Computer ApplicationsSikkim Manipal University · — — 2010
- Bachelor of Science in Information TechnologyAllahabad Agricultural Institute · — — 2006
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