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Diana D. — Mid-Level Software Engineer from Philippines

Diana D.

Mid-Level Software Engineer

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Diana D. is a seasoned Software Engineer operating at leading firms such as Ingram Micro and Accenture Inc. in the Philippines. With a solid foundation in Electronics Engineering from FEU-Institute of Technology University, she has honed her expertise in technical troubleshooting and cross-team collaboration. Her roles as an Associate Engineer and Software Engineer have equipped her with a robust skill set in incident and problem management, including providing comprehensive support for batch processes through various communication channels like phone, chat, and email. Diana excels in managing COBOL Programming and has substantial experience with Mainframe Systems, JCL, and DB2 database management. Her project management acumen and QA/QC engineering prowess further bolster her ability to undertake demanding roles, ensuring high service quality and effective solutions in dynamic IT environments.

Experience

  • SOFTWARE ENGINEER, SOFTWARE DEVELOPMENT

    Accenture Inc., Philippines · 2020 — 2022
    Responded to assigned service requests. Responsible for maintaining quality assurance and quality control processes within software development, addressing technical requirements, and ensuring effective communication with stakeholders.

  • QA/QC ENGINEER

    LM Integrated Systems and Data Networking, Inc. · 2019 — 2020
    Accountable for ensuring the quality and workmanship of activities at the site. Oversaw all QA/QC documentation, including certificates and test results, while performing regular site inspections and reviewing material quality.

  • ASSOCIATE ENGINEER, SOFTWARE DEVELOPMENT

    Ingram Micro, Philippines · 2011 — 2017
    Provided responses to all service requests and managed incident and problem resolution. Configured business processes based on established requirements, while also handling batch support through phone, chat, and email communication. Conducted testing on lower environments and analyzed test results, alongside implementing client-side validations using JCL.

Skills & Expertise

QA EngineerIT Project ManagerTechnical Support SpecialistProject ManagementSoftware and Mobile DevelopmentDatabase Administration

Education

  • Bachelor of Science in Electronics Engineering
    FEU-INSTITUTE OF TECHNOLOCY UNIVERSITY

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