Diane O.

Diane N., based in Boksburg, Gauteng, South Africa, is a seasoned Payroll and HRIS systems support specialist with extensive experience in managing large-scale payroll operations. At The Supremacy Group, she has successfully implemented and supported Zoho One across five client environments, handling configuration and end-user support. She played a crucial role in five complete Zoho One implementations, including delivering training materials and offering post-go-live support. Her efforts in user training enhanced adoption for 300 users over two years. At Sun International, Diane provided robust support for IFS Payroll and Kronos/UKG systems, optimizing payroll for 10,000 employees across 18 sites. She resolved approximately 25 tickets per week and consistently produced reports for payroll analysis. Her previous roles include Human Resources management in West Africa, where she managed operations and payroll for over 150 employees, demonstrating her proficiency in maintaining payroll accuracy and stakeholder communications.