Diane C.

Lovelyn T. is a skilled E-commerce Virtual Assistant with extensive experience in support and operations. She holds a Bachelor of Science in Information Technology from Rizal Technological University. Over the years, she has honed her proficiency in order management, customer support, inventory updates, and Shopify store management. At Browze/Portless, she managed backend operations, including order processing and fulfillment. Prior roles at Alorica and Concentrix involved addressing customer inquiries, resolving technical issues, and documenting interactions to ensure stellar customer satisfaction. Her technical acumen extends to tools like Microsoft Excel, Google Workspace, Zendesk, Gorgias, and Hubspot, showcasing a great balance between technical support and e-commerce operations.