Dianne R.

Dianne R., based in Ronda, Cebu, Philippines, is an experienced English Tutor with a substantial background in customer service. With a Bachelor of Arts - Major in English Language from Cebu Normal University, Dianne excels in creating instructional materials tailored to meet the standards and needs of language learners. Her role involves encouraging classroom discussions and participation, enhancing students' reading, speaking, writing, and listening skills. Additionally, Dianne has worked as a Receptionist, Reservation Agent, and Concierge at Ohayo Siargao Hotel, where she managed check-ins, check-outs, and guest inquiries, providing personalized services. Her career also includes a stint as a Customer Service Representative in a logistics account for FedEx, where she acted as the initial contact point for customer inquiries and concerns, ensuring satisfaction by following strict communication procedures and guidelines. Her proficiency in office software and strong organizational abilities support her success across these roles.