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Didi S. — Junior Retail Store Associate from Indonesia

Didi S.

Junior Retail Store Associate

Indonesia 1-2 years
Open to offersNew to Platform
Languages
Indonesian
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About

Didi S. is a graduate in Online Business and Marketing with over two years of experience as a Crew Store in the retail industry. At PT Alfaria Trijaya Tbk, known as Alfamart, Didi excelled in delivering customer service with professionalism and efficiency, ensuring customer satisfaction at both sales and cashier areas. Customer Service and strong Sales Techniques, including upselling, are key strengths that have consistently contributed to daily sales growth. His role involved executing store operations such as conducting stock takes, checking product expiry dates, and maintaining merchandise displays according to company planograms, demonstrating proficiency in Merchandising and Retail Operations. Didi is also a certified professional in both modern retail shop assistant and cashier competencies, holding certifications from the Badan Nasional Sertifikasi Profesi and Lembaga Sertifikasi Profesi in 2024.

Experience

  • Crew Store

    PT ALFARIA TRIJAYA TBK (Alfamart) · 2024 — 2026
    Provided friendly and professional customer service in the sales area and at the cashier to ensure customer satisfaction. Proactively offered promotional products and utilized upselling techniques to enhance daily store sales. Conducted stock checks, monitored product expiration dates, and organized merchandise displays according to company planogram standards. Maintained cleanliness, orderliness, and comfort in the store area to maximize the shopping experience.

  • Intern (Store Crew)

    PT ALFARIA TRIJAYA TBK · 2023 — 2023
    Learned and practiced the fundamentals of retail operations, from greeting customers to product management on shelves. Assisted the store team in organizing product displays and ensuring accurate price labeling. Adjusted quickly to the work rhythm of the retail environment and team dynamics.

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