Dinah C.
Mid-Level Recruitment Associate
Open to offersNew to PlatformAbout
Dinah R. is a professional with substantial experience in customer service and recruitment, possessing a Bachelor of Science in Computer Science from the Asian Institute of Computer Studies. In her role at IOPEX Philippines, she excelled as a Customer Service Representative, handling healthcare documentation and chat support. At GIGCX Marketplace, she offered breach support in a contact center environment, consistently delivering high-quality service. Previously, she served as a Telesales professional, driving loan product promotions and achieving sales targets. Dinah also has extensive experience in the recruitment domain, particularly during her time at Accenture, where she managed full-cycle recruitment for BPO and technology roles. Her responsibilities included CV and candidate screening, facilitating field sourcing initiatives, and maintaining robust operational protocols across various sourcing channels. Her proficiency in tools like Microsoft Office Suite, Google Workplace, and platforms like Abacus has continually supported her success in driving candidate engagement and organizational compliance.
Experience
Customer Service Representative
IOPEX Philippines · 2026 — 2026Managed a Healthcare Account, engaging in documentation and chat support while consistently providing professional and high-quality customer service. Maintained confidentiality and ensured adherence to company policies.Breach Support Representative - Inbound
GIGCX Marketplace · 2025 — 2025Handled inbound phone calls in a high-paced contact centre setting while offering professional and courteous service. Provided detailed information regarding Etech’s products, services, and delivery systems, ensuring compliance with standards.Telesales – Outbound
MARCHE · 2024 — 2025Engaged in the promotion of loan products through outbound calls to app users and managed collection calls to ensure timely payment follow-ups. Accurately recorded customer interactions.HR/Case Manager - Outbound
SUTHERLAND · 2024 — 2025Validated employee LOA requests and communicated the status of these requests through outbound calls while ensuring compliance with policies and accurate case records.HR/Office Staff
IMPRINT DESIGNS PRINTING SERVICES · 2024 — 2024Oversaw store operations including sales, inventory, and reporting. Marketed products through various channels such as Facebook and flyers, assisting customers in-store, online, and via phone.Recruitment Associate
ACCENTURE · 2017 — 2021Managed the recruitment process specifically for BPO and Technology roles, performing CV screenings, phone screenings, and candidate qualification checks. Coordinated recruitment events and managed sourcing pipelines across various channels.Data Entry (Recruitment Sourcing)
Bravissimo Resourcing, Inc. (BRISolutions) · 2017 — 2017Prepared daily end-of-day reports and consistently met sourcing and endorsement targets while screening, validating, and encoding candidate profiles across Technology, BPO, and Enterprise sectors.Recruitment Sourcing
Prime Mover Business Solutions Inc. · 2016 — 2017Sent daily end-of-day reports and assessed candidate suitability across multiple role categories while screening and validating profiles for various sectors including Technology and BPO.Office Staff / Overall Recruitment Abroad
ADVANCE GROUP LINK MANPOWER SERVICES INC. · 2014 — 2016Sourced candidates according to employer demands and coordinated directly with employers abroad to fulfill hiring needs. Managed end-to-end recruitment processes including interviews and documentation.Recruitment Sourcing
Prime Mover Business Solutions Inc. · 2011 — 2014Conducted daily reporting and validated candidate profiles for various roles across Technology, BPO, and Enterprise areas while utilizing multiple channels for sourcing.
Skills & Expertise
Education
- Bachelor of Science: Computer ScienceAsian Institute of Computer Studies · 2005 — 2010
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