Dinh K.
Senior Quality Control Specialist
Open to offersNew to PlatformAbout
Đinh Kim H. is a seasoned professional with over 12 years of experience in quality control and operations management. Based in Long Bien, Ha Noi, Vietnam, Đinh Kim H. has effectively served in various roles that include executive-level administrative and operational assistance, with notable expertise in quality control support, business development, and sales. In her role as a Quality Control Specialist at Vinpearl Joint Stock Company, she conducted comprehensive compliance audits, appraised budgets, and played a pivotal role in ensuring adherence to Standard Operating Procedures (SOPs) and food safety regulations. Her tenure at Vinhomes Joint Stock Company saw her implementing inspections and evaluations to maintain service quality and compliance. As an Account Manager at OYO Vietnam, she successfully negotiated contracts and managed key hotel partnerships, aligning with the company's long-term goals. Đinh Kim H.'s academic background in Finance-Banking from the Banking Academy complements her practical skills in planning and organizing, problem-solving, and effective communication under pressure.
Experience
Quality Control Specialist (Operations)
Vinpearl Joint Stock Company · 2023 — 2026Performed compliance audits on operational processes and management procedures in designated departments. Ensured adherence to Standard Operating Procedures (SOPs) and food safety regulations at properties through regular and random checks. Assisted in organizing independent inspections to monitor and evaluate service quality. Compiled and analyzed data for periodic service quality control reports, proposing solutions for improvements. Oversaw corrective actions following audits to enhance internal controls and minimize operational risks.Inspection & Quality Control Specialist (Sales/Operations)
Vinhomes Joint Stock Company · 2020 — 2022Executed thorough inspections, surveys, and evaluations to assess work/service quality and compliance with established processes across various departments and properties. Provided support to ensure operational and service quality was maintained, facilitating timely adjustments as necessary. Reviewed operational processes and regulations, recommending revisions for improvement. Investigated root causes of issues impacting service quality and developed corrective solutions.Account Manager
OYO Vietnam · 2019 — 2020Conducted market research to identify potential hotel partners for collaboration. Developed strategic plans for establishing partnerships with hotel owners and managed sales revenue accountability. Negotiated contracts with hotel owners and relevant stakeholders while coordinating interdepartmental efforts to onboard and operationalize hotels. Maintained strong relationships with hotels and partners, fostering trust and collaborating on future goals. Trained direct reports on business development processes and prepared sales performance reports.Sales Executive
Công ty cổ phần khí công nghiệp ViệtNam - Nhật Bản · 2019 — 2019Built business relationships by engaging closely with clients to understand their needs and expanded the customer base through effective sales networking. Monitored market trends, identified potential markets, and executed sales activities under the Manager's guidance. Prepared sales documentation and participated in the bidding process for contracts while managing existing client accounts alongside prospecting for new leads as assigned.Business Development
ADP - Công ty CP Nội thất cơ bản · 2017 — 2017Identified and approached potential clients through the preparation of business materials and by conducting cold calls to schedule initial appointments. Customized corporate profiles and sales presentations according to client characteristics. Gathered client requirements and organized project team meetings to define project scopes and budgets. Managed communication regarding bidding progress and client relationships to gather insights and coordinate project execution.Trợ lý Giám đốc
Công ty TNHH Công nghệ Dicom · 2012 — 2017Oversaw project tracking and coordination from bidding to closure, including evaluation and recommendation of bids. Closely monitored project progress and assessed risks during execution. Organized schedules, meetings, and travel arrangements for executives, facilitating interdepartmental collaboration to align with executive directives. Managed administrative tasks, ensuring comprehensive support for executives in internal and external affairs.
Skills & Expertise
Education
- Finance - BankingBanking Academy · 2007 — 2012
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