Mid-Level Customer Support Specialist
Open to offersNew to PlatformDivam S. is a remote work professional with over four years of experience in customer support, sales coordination, and insurance advisory. With proficiency in CRM management, data entry, and documentation, Divam excels at managing customer workflows for international clients. His expertise includes the use of tools such as HubSpot, Google Workspace, Slack, and Microsoft Teams. In his role as an Insurance Advisor at Ditto Insurance, he advised customers on health insurance, assessing needs to provide tailored solutions and guiding clients throughout the policy selection process. Additionally, Divam served as a Sales Representative at Wooter Apparel Inc., where he managed customer engagement and sales processes for a New York-based custom sports apparel company. His background includes roles at Intellero Technology, Amazon Development Center India, and Hexaware Technologies, where he ensured customer satisfaction and compliance with quality standards. Divam holds a Bachelor of Science in PCM from RTM Nagpur University and has completed an IRDAI certification to act as a Specified Person for a Corporate Agent.
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