Mid-Level BPO Administrative Support Specialist
Open to offersNew to PlatformDivine G. is a highly organized administrative professional with 5 years of experience specializing in customer service, operations support, and client coordination within the BPO industry. Skilled in Client Communication and Document Management, she has served as the primary point of contact for clients, accurately managing documentation and audits to ensure operational compliance and smooth workflow. Currently, Divine G. works at SWAK BPO Corp as an Operations Assistant and Administrative Support Specialist, where she effectively handles client inquiries, documents, and cross-functional collaborations. Her previous experience as a Customer Service Representative at iQor Philippines involved managing high-volume customer interactions, resolving issues, and enhancing data integrity. Proficient in Microsoft Office Suite and Microsoft Excel, Divine G. is committed to delivering reliable support as a Virtual Executive Assistant. She is equipped with essential remote work tools, including a dedicated home office space.