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Diyannah — Junior Remote Operations Administrator from South Africa

Diyannah

Junior Remote Operations Administrator

South Africa 1-2 years
Open to offersNew to Platform
Languages
English
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About

Diyannah I. is a seasoned administrative and remote operations professional based in South Africa. With certification in office administration and calendar management, she excels in supporting high-volume communications, document and records management, and CRM updates. As a Recruitment Consultant & Client Liaison at Blue Global Placements, Diyannah adeptly manages client and candidate communications, coordinates interviews, and maintains accurate digital records to ensure efficient recruitment processes. Her role demands a keen focus on detail, independent task management, and deadline prioritization. Previously, as a Sales Ambassador & Customer Support at Vodacom, she honed her skills in handling customer queries through multiple channels, emphasizing accuracy and timely resolution. Diyannah is also proficient in Google Workspace, Microsoft Office, and CRM systems, facilitating seamless remote collaboration and operational support. Available for remote part-time engagements, she leverages her strong communication skills to enhance organizational efficiency.

Experience

  • Recruitment Consultant & Client Liaison

    Blue Global Placements · 2026 — Present
    Oversaw high-volume communication with clients and candidates, addressing inquiries, following up on required information, and escalating issues when necessary. Ensured accurate digital records of candidates and clients, auditing documentation for completeness while updating CRM entries to facilitate efficient workflows. Scheduled and coordinated interviews, virtual consultations, and calendars for multiple stakeholders, tracking appointments and follow-ups meticulously. Assisted in the recruitment administration by organizing documents, monitoring pending actions, and upholding professional communication throughout.
  • Sales Ambassador & Customer Support

    Vodacom · 2025 — 2026
    Engaged with a high volume of customer inquiries via in-person and digital channels, delivering precise information and resolving basic account-related issues. Confirmed customer and contract details, updated records, and ensured documentation adhered to company procedures. Managed outstanding customer matters and follow-ups, prioritizing service quality, accuracy, and timely resolutions. Enhanced communication and problem-solving abilities within a fast-paced environment.
  • Administrative Assistant

    Sportscene · 2024 — 2024
    Supported administrative and operational tasks by organizing both physical and digital records. Assisted in coordinating schedules, tracking workflows, and maintaining documentation to promote efficient daily operations. Provided general administrative support while fostering a well-organized and professional work environment.

Skills & Expertise

Education

  • National Senior Certificate (Matric)
    Sanctor High School · — — 2024

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