Do T.
Junior IT Business Analyst
Open to offersNew to PlatformAbout
Khanh L. is a highly skilled IT Business Analyst with a degree in Smart Operation Management from the National Economics University in Hanoi, graduating with a GPA of 3.41. Currently, she advances her career in the dynamic field of business analysis by mastering processes from requirement gathering to product delivery, utilizing Figma for UI mockups, and implementing Agile project simulations. At Truyền Thông Sông Sáng SSMedia, Khanh contributes to digital transformation projects, collaborating on apps like the “Đặt vé xem phim” on MB Bank and coordinating with major banks such as VPBank, TPBank, and MBBANK on digital service contracts. Her experience extends to logistics training at T&M Forwarding and advisory roles at Apollo English, showcasing her versatile communication and team collaboration skills. Engaging in volunteer work further underscores her dedication to community service.
Experience
Page Manager
La Libra Steak House · 2025 — PresentDelivered customer service, handled booking inquiries, and ensured service quality while promoting the restaurant’s offerings and seasonal events.Intern
Công ty TNHH Khoa Trí · 2022 — 2023Coordinated with shipping lines, agents, and coloaders to manage cargo, oversee bookings, pricing, and customer support throughout the process.Intern
Công ty TNHH T&M Forwarding- Chi nhánh Hà Nội · 2023 — 2023Received training on logistics processes, documentation, and transport tracking.Consultant
Trung tâm anh ngữ Apollo · 2023 — 2023Assessed students' initial test results, provided suitable study paths, and focused on student care while seeking new clientele.Business Staff
Công ty Cổ phần Truyền Thông Sông Sáng SSMedia · 2023 — PresentEngaged in the implementation of the mini app 'Đặt vé xem phim' within the MB bank application, collaborating with the technical team and banks on service testing and contract preparations.Private Tutor
Gia sư · 2021 — 2022Provided tutoring in Mathematics and English to students preparing for high school entrance exams, helping them gain admission to THPT Kim Liên.Server and Cashier
trà sữa Sharetea · 2020 — 2021Advised customers on the café's products and managed inventory reports and shifts.Private Tutor
Gia sư Bảo Anh · 2019 — 2020Provided English tutoring to students, assisting them in achieving an 8.8 in the National High School Exam.
Skills & Expertise
Education
- Bachelor in Smart Operation ManagementĐại học Kinh tế Quốc dân · 2019 — 2023
- High SchoolTrường Trung học phổ thông B Hải Hậu · 2016 — 2019