Dolgion O.
Mid-Level IT Support Specialist
Open to offersNew to PlatformAbout
Oldokh D. is an IT professional with hands-on experience in system administration and IT support across enterprise, mining, fintech, and blockchain brokerage sectors. At Tavan Bogd Foods LLC, he supported multiple restaurant locations, administering R-Keeper POS systems, maintaining Macromatix management software, and managing network infrastructure and CCTV systems. As a Systems Engineer at Progenix LLC, Oldokh set up and managed VirtualBox/VM environments, provided training on remote access tools, and supported trading systems in brokerage and blockchain contexts, utilizing Active Directory for user management and SQL for financial data analysis. While at Bayan Airag Exploration LLC, he delivered daily IT and hardware support, maintained LANs, upgraded CCTV, and led a team of six. He holds a Bachelor’s degree in Software from Mongolian International University and has completed industry courses in cybersecurity and Python.
Experience
IT Specialist
Tavan Bogd Foods LLC · 2025 — 2026Delivered IT support both on-site and remotely across various restaurant locations. Administered R-Keeper POS systems while addressing system performance complications. Ensured operational continuity for the Macromatix management system. Installed, configured, and maintained POS terminals and self-service kiosks, including payment solutions. Conducted troubleshooting, maintenance, and upgrades for kiosk and POS hardware and software. Managed the CCTV infrastructure by configuring camera setups and monitoring NVR/DVR. Maintained network infrastructure through setup and management of routers, switches, firewalls, TCP/IP, and DNS. Diagnosed and resolved issues related to hardware, software, and networks. Coordinated system upgrades and maintenance with vendors. Ensured system security, backup, and high availability across branches.Systems Engineer
Progenix LLC · 2024 — 2025Provided IT support in brokerage and blockchain environments. Trained brokers and staff in using AnyDesk and other remote access tools. Managed VirtualBox/VM environments for system testing purposes. Supported operations in Active Directory and user access administration. Carried out hardware troubleshooting, along with system setup and maintenance. Implemented fundamental cybersecurity practices such as access control and endpoint security. Utilized SQL and Excel for processing and analyzing financial data effectively. Supported trading systems and addressed user issues promptly.IT Support
Bayan Airag Exploration LLC · 2022 — 2024Provided daily IT support encompassing hardware, software, and OS for staff. Installed, configured, and troubleshot systems. Managed Active Directory by overseeing user accounts and resolving access control and authentication issues. Worked with Virtual Machines (VM, VirtualBox) for testing and training scenarios. Processed and analyzed data using SQL and Excel to generate reports. Maintained the internal network infrastructure consisting of LAN and TCP/IP. Upgraded and managed CCTV systems. Contributed to the enhancement and development of the company website. Led a small team, coordinating IT-related tasks.
Skills & Expertise
Education
- Bachelor | SoftwareMongolian International University · 2015 — 2019
- Associate degree | OperatorEhlel IT · 2018 — 2019
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