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Dominic C. — Junior IT & Workflow Automation Specialist from Philippines

Dominic C.

Junior IT & Workflow Automation Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Dominic L. is an experienced IT & Workflow Automation Support Specialist based in Baguio City, known for his adeptness in implementing n8n automations and supporting IT operations. In his role at NLMAC Baguio, a distributor for Selecta Ice Cream Philippines, he managed daily operations, post-sales support, and digital marketing efforts. His work involved maintaining databases, generating reports, and executing strategic automations, such as transforming appointment processing with an end-to-end n8n workflow that integrated chatbots with Airtable, Gmail, and Google Calendar. Previously, while interning at the National Telecommunications Commission, he developed a local web survey using Python and HTML, further showcasing his technical prowess. His educational background from the University of Baguio in Information Technology and certifications like CCNA underpin his capabilities. Proficient in English, Filipino, and Ilocano, Dominic remains committed to roles that leverage automation in technical support and backend processes.

Experience

  • IT & Operations Assistant

    NLMAC Baguio · 2025 — 2026
    Oversaw daily business operations, handled customer order placements, responded to account inquiries, and provided after-sales support. Maintained company databases and operational records, generating and analyzing periodic reports for management. Provided assistance with digital marketing efforts, social media content creation, project coordination, and executive administrative tasks. Independently created n8n workflow automations for appointment processing and developed an Excel DTR tool utilizing embedded attendance and lunch deduction logic.

  • IT Intern

    National Telecommunications Commission · 2025 — 2025
    Supported hardware and software troubleshooting along with network configuration and maintenance activities. Documented IT processes and crafted user guides for reference. Developed a web survey system hosted locally using Python and HTML for the collection and structured storage of user feedback.