Dondon R.

Dondon R. is a seasoned professional with diverse experience across the fast food, telecommunications, and customer service industries. His career began as a Service Crew member at McDonald's Philippines Corporation, where he honed essential customer service skills by preparing food and processing customer payments. Transitioning to an International Sales Representative role at One World Connections, Dondon focused on expanding market reach by identifying new customers and managing international accounts. His expertise in collections was further developed at Convergys Philippines as a Collections Representative, before advancing to a Collections Specialist at Genpact Philippines LLC, where he played a critical role in managing delinquent accounts and safeguarding financial assets. With a strong foundation in Customer Service, Dondon leveraged his skills at Cyber One and C3 Everise Philippines, addressing a wide spectrum of customer inquiries, especially within health insurance domains. His academic background in Banking, Finance, and Marketing from LPU Manila and San Sebastian College Recoletos adds a solid educational grounding, complemented by fluency in both English and Filipino.