Doneka B.
Mid-Level Security and Administrative Support Specialist
Open to offersNew to PlatformAbout
Doneka B. is a highly adaptable and resourceful professional with a diverse background spanning communications, childcare, customer service, and security operations. She possesses over 3 years of extensive security and loss prevention experience, having efficiently served as an Officer at Allied Universal and a Loss Prevention Associate at Metro One Loss Prevention Services Group. In these roles, she provided security services, monitored store activities, and minimized company losses through strategic vigilance and effective incident reporting. Alongside her security expertise, Doneka has delivered 4 years of comprehensive administrative support at the University of the District of Columbia, where she honed her front desk operations and customer service skills. Her experience is further supplemented by retail roles at Burlington Coat Factory and Banana Republic, where she excelled in customer interaction and store organization. Her commitment to creating welcoming environments is evident from her consistent dedication to delivering exceptional service.
Experience
Officer
Allied UniversalMonitored designated locations to ensure the safety of staff, visitors, and property while providing security services. Conducted routine patrols and addressed incidents in a professional manner. Created detailed incident reports and remained informed about security procedures.Loss Prevention Associate
Metro One Loss Prevention Services GroupObserved store activity to deter theft and minimize company losses. Reported suspicious behaviors while maintaining a professional demeanor. Collaborated with management and team members to uphold store safety and security.Front Desk Assistant
University of the District of Columbia (UDC)Oversaw front desk operations and provided administrative support to students, staff, and visitors. Handled phone inquiries, scheduled appointments, and managed office organization. Maintained a welcoming and professional environment while delivering excellent customer service.Retail Sales Associate
Burlington Coat FactoryAssisted customers with their purchases while providing high-quality customer service. Organized merchandise and ensured the store's presentation met standards. Contributed to team objectives in a dynamic retail environment.Retail Sales Associate
Banana RepublicSupported customers in product selection and addressed store inquiries. Processed transactions and maintained inventory organization. Collaborated with team members to facilitate effective daily operations.Childcare / Youth Program Assistant
Summer Youth ProgramInitiated work with children at age 14 by assisting in activities and supervision. Expanded responsibilities at age 16 to include working with special education children, offering individualized care and support. Developed skills in patience, leadership, and communication while fostering a safe environment.
Skills & Expertise
Education
- Bachelor's Political ScienceUniversity of the District of Columbia
Interested in this professional?
Sign in as an employer to save this profile or invite Doneka B. to a job.
Sign in as an employer