Donna L.
Admin Assistant / Cash Clerk
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About
Donna Liezel Baculio is an experienced Administrative Assistant and former Reservation Officer with a background in the travel, tourism, and lottery agency sectors in Cebu, Philippines. She has handled client communications via email, chat, and phone, providing customer support while booking airline tickets and hotel accommodations tailored to client preferences. At the Philippine Charity Sweepstakes Office, Donna compiled daily accounts receivable reports, processed disbursement vouchers for financial assistance and prize claims, and ensured proper data encoding within the databank system. Her expertise includes data entry, Google Workspace, and Microsoft Office, demonstrated through tasks like verifying documentation compliance and maintaining records. Donna’s role also extended to partnership-building in the travel industry and community outreach initiatives.
Experience
Administrative Assistant
Philippine Charity Sweepstakes Office · 2019 — 2026Compiled daily accounts receivable reports for lottery agent sales, ensuring the accurate deposit of funds without any short payments, and guaranteeing both precision and timely submission. Created and processed disbursement vouchers for financial assistance and prize claims, maintaining strict attention to detail to guarantee correct amounts. Encoded data accurately into the databank system to maintain up-to-date records. Verified supporting documents thoroughly to ensure all required attachments were complete and compliant with procedures. Participated in outreach programs, including distributing relief goods to calamity victims, demonstrating commitment to community service and teamwork.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementUniversity of Cebu · 2012 — 2016
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